When you get in touch for spray foam removal, we collect the details you give us. That includes your name, phone number, email address, and the address where the work will take place.
If you contact us through our website, we also collect basic technical information such as your IP address, browser type, and the pages you visit. This helps us understand how people find and use our site.
We use your information to respond to your enquiry, arrange a site visit, provide a quote, and carry out the spray foam removal work you ask for.
We may also use your contact details to send you updates about your job or to follow up after the work is complete. We do not send marketing messages unless you have agreed to receive them.
Our website uses cookies to make the site work properly and to remember your preferences. Cookies are small files stored on your device that help us improve your experience.
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
We use analytics tools to see how visitors use our website. These tools collect anonymous data such as page views, time on site, and referral sources. This helps us make our site better for you.
We may also use third-party services for scheduling, email, or payment processing. These providers only access the information needed to perform their service and are required to keep it confidential.
We do not sell or rent your personal information. We share it only with trusted partners who help us run our business, such as our scheduling software or payment processor.
We may disclose your information if required by law, or to protect the rights, property, or safety of Trueform Spray Foam Service, our customers, or others.
We keep your personal information for as long as needed to provide our services and to meet legal or accounting requirements. When it is no longer needed, we securely delete or anonymise it.
If you have asked us not to contact you, we keep a record of that request so we can honour it.
We take reasonable steps to protect your information from loss, misuse, and unauthorised access. These steps include secure storage, access controls, and staff training.
No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
You have the right to ask what personal information we hold about you, to have it corrected if it is wrong, and to request that we delete it. You can also object to how we use your data or ask us to restrict processing.
To exercise any of these rights, contact us using the details below. We will respond within the time allowed by law.
Our services are for adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us their details, please contact us so we can remove it.
We may update this policy from time to time to reflect changes in our practices or the law. The effective date at the top shows when it was last revised.
We encourage you to review this page occasionally so you stay informed about how we protect your information.
If you have questions about this Privacy Policy or how we handle your data, please get in touch. We are happy to help.